Problems logging in to Pro Photo Home?

We aplogize for any login problems you may be experiencing. We have changed the location of the “cookies” for this site. If you are having trouble logging in please clear your cookies in your browser of choice.

Step by Step instructions for Safari, IE, Firefox and Google Chrome are included below.

Safari 3

To remove all cookies do the following (preferred approach, but will remove auto logins for other sites):
Step 1- Go to “Edit” menu
Step 2- Select “Preferences”
Step 3- Click the “Security” tab
Step 4- Click the “Show Cookies” button
Step 5- Click the “Remove All” button
Step 6- Shut down your Safari browser and Relaunch
Step 7- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 8- Login on the main home page

To remove only ProPhotoHome Cookies do the following:
Step 1- Go to “Edit” menu
Step 2- Select “Preferences”
Step 3- Click the “Security” tab
Step 4- Click the “Show Cookies” button
Step 5- Scroll down until you see all “prophotohome.com” and “.prophotohome.com” cookies
Step 6- Highlight all of these cookies
Step 7- Click the “Remove” button
Step 8- Shut down your Safari browser and Relaunch
Step 9- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 10- Login on the main home page

Internet Explorer 7

To remove all cookies do the following (preferred approach, but will remove auto logins for other sites):
Step 1- Go to “tools” menu
Step 2- Click “Delete browsing history”
Step 3- Click “Delete Cookies”
Step 4- Shutdown IE and Relaunch
Step 5- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 6- Login on the main home page

Firefox 3

To remove all cookies do the following (preferred approach, but will remove auto logins for other sites):
Step 1- Go to “Tools” menu
Step 2- Click “options”
Step 3- Click “Privacy” tab
Step 4- Click “Show Cookies” button

Step 5- Click the “Remove All cookies” button

Step 6- Shutdown Firefox and Relaunch

Step 7- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum

Step 8- Login on the main home page

To remove only ProPhotoHome Cookies do the following:
Step 1- Go to “Tools” menu
Step 2- Click “options”
Step 3- Click “Privacy” tab
Step 4- Click “Show Cookies” button
Step 5- Scroll down and highlight “prophotohome.com” folder
Step 6- Click the “Remove cookies” button
Step 7- Shutdown Firefox and Relaunch
Step 8- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 9- Login on the main home page

Internet Explorer 6

1. Exit Internet Explorer 6, and then exit any instances of Windows Explorer.
2. Click Start, click Run, type inetcpl.cpl, and then press ENTER.
3. On the General tab, click Delete Cookies in the Internet Properties dialog box, under Temporary Internet Files.
4. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK.
Step 5- Shutdown IE 6 and Relaunch
Step 6- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 7- Login on the main home page

Google Chrome
You can wipe out all cookies or choose a specific cookie to delete. Cookies are files created by websites you’ve visited to store browsing information, such as your preferences for the website or profile information.

1. Click the Tools menu tools menu.
2. Select Options.
3. Click the Under the Hood tab and find the ‘Security’ section.
4. In the ‘Cookie settings’ section, click the Show cookies button.
* To delete all cookies from the list, click the Remove all button. Alternatively, you can remove all cookies created during a specific period of time using the Clear browsing data option in the Tools menu.
* To delete a specific cookie, select the website that issued the cookie you’d like to remove. Click the Remove button.
5. Click the Close buttons for the ‘Cookies’ dialog box and the ‘Google Chrome Options’ dialog box when you’re done.
Step 6- Shutdown IE 6 and Relaunch
Step 7- Login with the remember me button on the forum main index page: http://www.prophotohome.com/forum
Step 8- Login on the main home page

For other browser version you may do a google search for your browser version and the terms “remove cookies”, or “delete cookies”

Alternately, you may email us at support at prophotohome dot com for assistance.

Click on a tab to select how you'd like to leave your comment

Leave A Comment...

*