DVD vs CD

[Charles_Matter]

Having what I hope will not be a problem with a client. For the files I normally deliver on a CD..she insisted on having a DVD. Not sure why..they're only 650 mbs total..but I obliged and burned her a DVD. I regurarly burn DVD's for my own archiving purposes..never had a problem. She's telling me that her office computer won't read the disc at all (she was trying to open it in a CD player). And her home computer "identifies the disc as a music CD".

Opens fine on both mt DVD players.

She still can't tell me why she has to have a DVD, either.

Any ideas what to tell her ??

[Cliff_Spicer]

Charles,

Did you use "+" or "-" DVDs. The reason I ask is my system reads both but I think the more universal one is "-".

Cliff

P.S. Have you come out and asked her why she wants a DVD? Explain to her the standards issues and tell her you can give her CDs as well as IMHO this is one of those things not worth the trouble and just giving her what she wants will save you time in the long run.

[Charles_Matter]

Jesus..I honestly don't know..I can check. To be honest with you..all I use my DVD burner for is to archive. They open fine on my system. [img]/images/graemlins/frown.gif[/img]
I thought that that was a music standard..that graphics DVD's were all the same.

She says she wants a DVD so she can show the images on her TV. Has a DVD player hooked up to her TV...and can do this with jpegs from her point/shoot camera. She burns DVD's from the files so she can do this..because she has a DVD player hooked up to the TV.

(why me, Lord...)

[Charles_Matter]

Cliff..I've been using plus CD's..just looked at my last archive..I'll get a couple of minus CD's and try one..
Thanks..

CDM

[Charles_Matter]

This girl just called me back...turns out her brother in law just told her that she dosen't have a DVD reader in her computer..just a CD reader/burner. (swear to God!!)

I also finally got out of her why she wanted everything on DVD.. She wants to look at them on her TV..which has a DVD player hooked up to it (for movies). What she's been doing is taking files from their point/shoot digital cams..downloading then burning (what she thought were) DVDs (but were actually CD's)..and displaying them on her TV. So she naturally assumed that she needed a DVD to do this. This damned DVD has been a major issue with her since I booked the wedding 18 months ago. But she never would tell me why she wanted it.

She only tried to read the DVD on her computer last night..not her DVD player;
then immediately started sending me nasty e-mails this morning.

She does like the pictures..at least (and I got that in writing..)

4 more hours out of my life...wasted

[KirkDarling]

If I'm not mistaken, most (if not all) DVD player decks are backwards compatible with CDs--specifically, they will read commercial audio CDs. There may still be some incompatibilities with the types of data formats on CDs (for instance, the DVD player would have to be pretty recent to read MP-3 data on anything, much less a CD), and I don't think very many read image data other than JPEG.

I do offer JPEGs and TIFFs (duplicates in each format) on Mitsumi gold CD-Rs as part of my Heirloom-series portrait package, regardless of what kind of machine people have at home. There are far more machines that will backwards compatible with either a JPEG or a TIFF on a CD-R than with any other format on any other media type.

[David_Buzzard]

I think what the problem here is a mis-communication between the photographer and the bride. She wanted a DVD slide show, and he thought she just wanted in archived on a DVD disk.

If you just put a folder full of images on a DVD disk, it won't play a slide show in a consumer DVD player. You need to author the slide show, then burn to DVD. There are several programs available to do that on both Mac and PC, but it's an extra service, and should be charged for.

David Buzzard