9880 Romance over

[DierkHaasis]

Did you switch off using the printer's switch or by unplugging [i.e. with a switched connector strip]? It seems many clogs happen to people directly unplughing instead of first switching off using the printer's button and waiting until it is finished.

[Aaron Winters]

It is either something on the head as was stated or air in the head. If a head gets air in it a normal cleaning will not fix it 95% of the time so you have to do a power cleaning. Well it could be a head failing but that does not happen very often.

A head will not dry to a clog between prints, when that happens it is most likely going to be one of the above. Anything is possible of course but not nearly as probable.

[Bill Graham]

I hate to resurrect an old thread but did you ever find out the cause?

Thanx,

Bill

[DougAxford]

Originally Posted by Bill Graham

I hate to resurrect an old thread but did you ever find out the cause?

Thanx,

Bill

Actually, thanks for bumping it back up. Finding the cause of problems and letting us all know the answer is one of the most important reasons we have this forum. Doug

[Paul_F_Caldwell]

The Service Tech from Decision One (Epson's on-site contract repair company for US) came out in 2 day's. He ran several basic check's for air in the lines, which I didn't have. Then he pulled the head back to check it and found some trash on the parking station. You can't really look at the head itself unless it's removed from the printer. Since the machine was still new, he didn't feel that the head itself was the problem. He then pulled off the top cover and cleaned the entire inside of the printer. There was a lot of paper and canvas particles in that area also. I had cleaned it during my big print job after about 3 rolls of canvas and was amazed at how much junk was down in the print. All mainly from the canvas.

He then ran some other print diagnostics on the printer and then put it all back together. He had brought a new head just in case but after we turned on the printer it ran all the test prints fine.

Epson felt and still does think that the problem was due to the fact that I had a 16' USB cable on the printer. I have used 16 footers on all my previous Epson's with no problems. However their concern was that some of the print job may have become corrupted and thus it created the lines at the beginning and the end of the printer. In my experience from other posts, having too long a cable will sometimes cause the very end of the print not to complete.

So far since the tech left, I have had no problems and have completed many other prints both on canvas and paper. The Canvas adds a lot more cleaning concerns but the look is excellent. I now run a nozzle check each time I turn on the printer.

Paul Caldwell