Quote:
Originally Posted by Norm_Cabana  Doug,
A pin broke in your 6100 and it's NOT covered under warranty? Those printers aren't that old, are they? |
It is a 6200.
1 yr warranty and it's almost 3 years old now. The SS pin was attached to the carriage with plastic clips and at the very back in a place impossible to get at without a complete disassembly. When I get a chance, I'll take the carriage and head apart and see if I can epoxy it in place. Unlikely it will go together with correct alignment though. Not much else to do except take it to the dump.
What bothers me the most is that the repair tech on phone support (paid & non Canon) says that until this year, Canon refused to allow tech support to go through a diagnostic start up with a customer on the phone. Once that was done, the problem was obvious. He said the broken pin was a 'common' problem and guessed that was the problem before we even did the diagnostic.
I bi*ched at Canon Canada and they will do nothing because I bought it form US supplier at PMA. Canon did not release the model in Canada for 6 to 8 months after that. Maybe I should try Canon US. I think I learned my lesson though. That's why I'm looking at HP. Dell has replaced the same defective color laser printer TWICE now and still been very nice about it. Service counts.
Maybe just go with a consumer 17" and consider it a throw-away.
Doug
Linear Mode
