Jamming paper on 2400

KevinCarter · #1 10-27-2007, 01:47 PM

Having new bout of paper not feeding well, curious is anyone has any new tips I have not heard of. getting the media not loaded correctly sign lot.

KevinCarter · #2 10-27-2007, 01:49 PM

the grey area around the paper moves up and down, just wont feed the paper

Richard Dickins · #3 10-29-2007, 07:19 AM

Are the paper guides gripping the paper too hard? My first R2400 had a fault which meant that I basically had to have the left (adjustable) guide set to have a 2mm gap to the paper for it to work properly. My 2nd R2400 is fine though.

KevinCarter · #4 10-29-2007, 03:30 PM

I think the guides are fine.

KoryGunnarsen · #5 11-06-2007, 06:28 PM

Which media feeder are you using? What kind of paper is it? Is it an old printer? Do you use much matte / cotton papers in it? Does it work when you feed it manually?

KevinCarter · #6 11-06-2007, 06:50 PM

Enhanced matte, new printer, don't know what that means feed manaully, I put it in tray and click print

KoryGunnarsen · #7 11-06-2007, 07:30 PM

If you are using the Enhanced Matte Media type it should work fine. It could be something you would want to contact Epson directly, it is still under warranty and they should fix it for free. Good luck