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Old 02-02-2008, 09:45 AM
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Maria_F Maria_F is offline
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digital Files

Hi there
I have been a lurker for some time now but recently upgraded membership and now find myself in the position of needing to ask for a bit of advice. So firstly hello, my name is Maria and I am in Edinburgh, Scotland.

My question is this;
My business partner and I recently started and Events Photography business. Last night we did an event where people want to buy digital files to use in their publications. Although we do print onsite I also put the pictures up on the web site for later purchase and this is where I want to make the digital files available. I use paypal for the ordering and payment but am wondering what would be the best way to deliver the .tif files? Clearly I could just upload the large files to a separate page on the web site, and on payment could direct the buyer to the page where they could click on the image to download it. But is there a better way than this?
tia
Maria

  

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Old 02-02-2008, 10:07 AM
Will_Mass Will_Mass is offline
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Re: digital Files

Hi Maria,

Welcome to the forums.

While you could post the full size files online and allow them to download them, what's to keep people from sharing this link, thereby giving others free access?

Trust me, this will happen.

I think a far better solution would be to simply burn a CD of the file, and mail it to them when an order comes in.
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Old 02-02-2008, 10:30 AM
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Maria_F Maria_F is offline
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Re: digital Files

Hi Will, thanks for your reply.
You're right there is nothing stopping people from doing that, but we are talking about photographs of businesses receiving an award for communications in business. Once the organization has bought the digital image they are entitled to share it with other members of that organization, and other organizations are not likely to be interested in photographs of their competitors winning an award. And for this particular event (Communications in Business Awards) that deals with the production of newlsetters, magazines, videos and tv commercials, I think it unlikely that they would risk the adverse publicity of stealing the images.
I think that for general events you are absolutely right, people would simply share the download - but this is why we charge 8 times the price for the digital file, going on the principle that if people just want one or two copies then it's cheaper for them to just buy the prints, so wouldn't buy the digital file in the first place.
Usually I would just send a CD but obviously it's a lot less work if I can find a way to do it electronically.
cheers
Maria
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Old 02-02-2008, 10:33 AM
DougAxford DougAxford is offline
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Re: digital Files

We simply email the file upon Paypal payment. If there are a large quantity, then we send a DVD or CD.

Doug

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Old 02-02-2008, 10:43 AM
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Maria_F Maria_F is offline
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Re: digital Files

thanks Doug, what's the biggest file you should realistically send by email?
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Old 02-02-2008, 12:35 PM
DougAxford DougAxford is offline
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Re: digital Files

It all depends upon the isp restrictions of your connection and theirs. I've sent 25 mg or more without problem, but sometimes even a small file will get rejected if their restrictions are high.

The standard policy is to ftp anything large but that requires the receiver to have the necessary set-up. One way around this is to email the file after payment and at the same time mail a CD.

Doug

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Old 02-02-2008, 12:50 PM
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Maria_F Maria_F is offline
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Re: digital Files

yes, that's why I've avoided using email - I've had people jam up my mailbox in the past by sending me too large files. It's a shame that there isn't a standard among ISP's.
thanks for help, will try email and backup CD
M
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