Wow, I'll try to answer all the thoughts posted. First, thanks for all the replies. Even though I don't agree with some, I still appreciate everyone taking the time to reply. I am trying something different. It will either work great or NOT
Tried Betwin & Extenda - disaster. never again. It's murder if it crashes when you're busy. I fully understand what Robert says. Spent long time looking at Explorer kiosk, not what I want for now. I will check out Koolu.
Slideshow vs. customer input: I went the slideshow route for a number of reasons. We're shooting by request, not everything. Screen #1 shows last heat (probably 30 pix) #2 shows second last heat (again 30 pix) Screen #3 shows only pre-ordered customer's child on request - we expect no more than 20 of that child. We will do a quick pre-edit prior to display for bad focus only. Screen 4 is used by sales staff to control others, plus go over order with customer aka selling. I'm aiming for 5 orders per hour. We're selling higher end goods like posters, montages, clings, etc. Still have usual 8x10s, but push is for higher avg. I can easily add a few extra laptops for customers to go through their own images, simply added on the network. I'd like to avoid this if I can, but your replies are swaying me to be prepared for it. I do have to watch budget. I've been told that the last few guys didn't make $$ and didn't want to come back. However, this is one of the bigger swim meets in Canada, so it SHOULD work.
I saw this system working at an event and I was impressed with how cleanly it worked. No keyboards, no mice, no customers fiddling with anything. Everyone seemed happy - especially parents.
I don't expect problems with the PC because it is a high quality custom one. There will be an identical spare in case, plus 2 laptops. I had a very long look at multiple PCs or laptops. They were rejected because I want multiple people viewing each screen, not one that hogs it. In the event I watched, the screens are a bit higher and 6 or more people could easily see one monitor. Mine are bigger than what he used. My extra cost is one video card plus one more LCD ($250. total)
I guess my push is to get closer to what Norm & others are doing. Slideshow attracts customer, pre-order (open wallet a bit), shoot for requests, view their images (not everyone else's with it), sales staff work with customer to open wallet wider. I am NOT wanting to have one 8' table (that's all the space I can have) swamped with coaches & kids. Also, this is my first major foray into event (shooting & selling on-site), though lots of experience shooting 1000 kids in 4 hours. I'm looking at how to maximize my average sale, not push quantity. We're expecting (hoping) to print very little on-site since there is simply no room. My big concern is electricity. I have one outlet to work with, that's it. I have a feeling I may not be able to print at all. 1000 watt ps plus 4 LCDs plus 2 laptops, we're getting close to 15 amp. Inkjet would be OK, but humidity is high so I can't use inkjet or paper will curl and I'm guaranteed not to dry easily. Dyesub is power hungry. Remember, we're 15' from the warm-up pool -no other option unless we want to be in the mezzanine 100' away. (no, I don't want staff in both places)
Maybe I'm dreaming, but we'll have to see. Any other thoughts?