Re: Sony Dye Sub Printers
For your 5500, I STRONGLY recommend that you do not transport it with paper tray in. Take out paper when moving and make sure the first sheet of the day is properly aligned. The only way to clear a paper jam is by taking the cover off, then the inner cover, and even then you might not be able to clear the jam. If the jam is a good one, you have to send it to Sony Express in Atlanta. In summary, there is no easy way to clear a jam with than printer so becareful.
I will look around to see if I have any documentation. I probably never looked at it. If you have a question, call Sony Express and ask them; they've been helpful on the phone when I've had a problem.