LaCie Photo20Vision II supplied .ICM file

[Ian_Smith]

I took delivery of my new LaCie Photon20Vision II monitor on Saturday, but alas the calibration components are on back-order and won't be delivered until the end of the month.

I installed the supplied profile which seemed to 'take' but now Photoshop CS keeps giving me warnings about an invalid profile every time it starts up. Any suggestions as to why or how to install a profile that Photoshop CS will be happy with?

Here are the main details:
Windows XP with SP2 applied. Installed profile from LaCie installation CD "Profiles" folder using "Display/Properties/Advanced/Colour Management" feature and browsed to the CD folder. Appeared to install fine. I selected the newly displayed "Photo20Vision" profile as "default" before rebooting. Photoshop now takes forever to start before giving error that the profile is invalid (it displays "Photo20Vision" as the bad profile with some weird alphanumeric/greek characters after the name), giving two choices to ignore the profile or use it anyway. Either option appears to work fine (in that PhotoShop doesn't crash) but colours I'm seeing on screen are nothing like what I'm getting out of a printer (Epson 2100 using ICM profiles supplied with the printer).

I've removed the profile now and will wait for calibration software/hardware to arrive, but would like to know why I'm getting the above problems. Must say I think the documentation with the LaCie is very poor. The online PDF manual assumes you are using the stand and makes little mention of the clamp (which appears to mean you lose the USB functionality) and covers only the stuff you could guess anyway. And it arrived with two power cables - ending in continental European plub or US plug but no British plug! The instructions (a sheet of confusing diagrams) for assembling the clamp were poor.

[Ethan_Hansen]

Ian,

Photoshop performs a series of checks on the monitor profile's integrity. Your LaCie profile must either be corrupt or just not constructed well from the beginning. It is also of little use for your monitor. Until your hardware calibrator arrives, I would recommend trying the LaCie profile as the starting point for an Adobe Gamma calibration. The profile should have red, green, and blue chromaticity values that are at least closer to what the monitor really has than a generic working space profile. Make adjustments in Adobe Gamma and save the profile with a different name.

It also looks as though LaCie's documentation has not improved over the years. Their Electron Blue CRT documents at most half of the various OSD adjustments. Going to NEC's website and downloading the documentation for the appropriate monitor that LaCie rebranded was the only choice.

[jerryfenner]

I'll be interested to see what happens when you use your BlueEye Vision calibrator with Windows XP - with my set up I keep getting the message that the monitor is not calibrated, and further my reseller refers me to Lacie, and Lacie refer me to the reseelr. And I agree the documentation is very poor. I was also concerned that I could locate a driver other than a standard microsoft one.

Jerry

[Ian_Smith]

This is depressing to hear. I'll let you know as soon as calibration software/hardware arrive.

Ian

[jerryfenner]

Hi

Just wondering if you have had your BlueEye yet? I had a reply on my post about using BlueEye with Windows XP and feel a bit reassurred but sadly zero response from Lacie despite two emails to them.

Jerry

[Ian_Smith]

Still waiting for this to arrive. I was told the end of September and have heard nothing since. I will be giving the supplier a call on Monday and cancelling if they can't give me a realistic delivery date. Not impressed at all with LaCie so far (although thankfully the basic monitor seems fine despite dreadful documentation).

[Ian_Smith]

This is getting farcical. Four weeks after the originally promised date the calibration hardware/software arrived. It contains a CD that is not readable by a PC together with two copies of a note saying "The included software is only for OS 9. LCD calibration software will be available for free download after January 2003 at http://www.lacie.con/support.drives

Of course that URL gives a 'not found' error.

I've had a quick look around the web site and can find nothing other than a brochure saying it's supplied with software for Windows on CD-ROM and a user manual in PDF format.

I paid over £300 for this??!!!

One angry phone call to supplier (probably followed by another one to my credit card company) coming up!

LaCie - just say no!