Canon scanners - Canon 1V

[sjprg]

Did some shots with my 1V this weekend and went to digitize them with my FS2720U scanner. Whoops no joy. No scanner drivers for either Vista or Windows 7.
I know this isn't the right forum but mabe Chuck could tickle someone at Canon and get some drivers sent to Mircosoft.
I worked around the problem by using my Epson 4990 flatbed which has drivers that work under both Vista and Windows 7. Not the best way to digitize slides, the workflow is slow.

[Ross Becker]

Paul
I now have Vista ultimate & found that my Canoscan 3000F wouldn't work. When I tried to find drivers, no luck. None anywhere.

Chuck, I don't want to buy a new scanner as this one is fine for me, what about new Vista drivers?

[ChuckWestfall]

Canon scanners are handled by our Printer Group, and I have no direct relationship with them. I would suggest that you contact our toll-free Customer Support at 1-800-828-4040 or by e-mail at for more information on these products.

[Noel_Carboni]

I don't know if it applies in this particular case, as I don't know the age of your scanners, but I've had EXACTLY these kinds of problems in the past with scanners - both Canon and other big names.

There's no direct commercial reward in updating drivers for older hardware on newer operating systems. The better companies tend to do some of this kind of thing, but if you're not finding a driver for a modern OS on a scanner that's a few years old, but perfectly good otherwise... You may well be out of luck.

I have a number of flatbed scanners that I've accumulated over the years. All were in perfect working order and all became obsolete when the manufacturers failed to update the drivers for newer OS releases.

In my own particular case I doubled the fun in that I embraced the 64 bit architecture (XP x64 and now Vista x64). Whatever budget the manufacturers have for driver software, it's clear only a minority of it is allocated to 64 bit support.

What I could never quite understand was why it is necessary to have a low-level driver for things like scanners. I guess it's because the industry never standardized on a communications protocol that was device-independent. Still, a maker could do such a thing with their own product line and yet few or none seem to do it.

Think about it: They sell more new scanners if they don't update the drivers.

I suppose this just proves that marketing people should never be given full control of company policy.

-Noel