Richard, I finally was able to check my 5D MKII, the spot on the back of the mirror on mine is what I would call matte black, totally non shiny.
It looks like your issue and mine are different, however I would also state that it looks like yours is a warranty issue for sure.
I also wanted to take the chance here to thank Chuck for taking the time to read this post and others and add his professional advice. It is a huge advantage to the average user like myself.
Mine must be a wierd one. Sorry it doesn't go any way to explaining what the problem is with your anomaly - my red patch in the middle looks to be a manifestation of my issue.
As Paul says, Thanks Chuck - very much appreciated!
White Balance so easy, even our 5 year old can do it.- Melissa Strickland
It turns out that the matt strip at the front there has a shiny film over it during manufacture (much like most shiny objects have a "Peel me off" strip on them when you buy them).
They forgot to take this strip off at the factory.
So I now have the camera back, and all is good, the strip is now matt :-)
White Balance so easy, even our 5 year old can do it.- Melissa Strickland
It turns out that the matt strip at the front there has a shiny film over it during manufacture (much like most shiny objects have a "Peel me off" strip on them when you buy them).
They forgot to take this strip off at the factory.
Wonderful diagnostic work, with many "layers" to it.
My congratulations.
Best regards,
Doug Kerr
73 years old today
White Balance so easy, even our 5 year old can do it.- Melissa Strickland
I'm assuming they told you as much, which makes it all the more great. It's one of those few moments when a manufacturer "comes clean" about what happened, and it makes a person feel that there really are humans in the company.
I run my own business with personal service as a core value, and my customers tell me again and again it's good to be dealing with someone real vs. an anonymous interface and form letters.
I believe a great deal of the business problems of this country could be solved if businesses just took this one ideal to heart.
See, Canon, now not only is Richard happy but other people are impressed too. You've turned a lemon into lemonade!
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