| Re: Ordering a new 1DIII (Chuck?) Chuck,
I just received this email (below) from cits.canon.com
According to my serial number my autofocus should be fine. Why are they sending me this? Is it any other issue/fix that they are refering to?
Thanks,
Raul.
"Raul Sanchez,
We are trying to contact you regarding the repair of the AI Servo auto-focus system on your EOS 1D Mark III. We tried to call you to set up your repair at the telephone number we have listed for you (202/244-1134), but we got what sounds like a fax machine. Please provide your contact and shipping information by replying to this e-mail [Please add "ATTN: JOHN E." to the subject line] with the following information:
1. Full Name: (first and last)
2. Good contact phone number including area code:
3. Full mailing address including Street address, City, State and Zip code (no P.O. Boxes, APO or FPO):
4. Camera serial number:
After we receive this information, we will be able to send you an evaluation form and prepaid shipping label.
If you prefer to provide your contact and shipping information by telephone, please call our Digital SLR Technical Support line at 1-800-828-4040 between 8:00 a.m. and Midnight E.S.T. Monday - Friday, or between 10:00 a.m. and 8:00 p.m. E.S.T. on Saturdays.
Thank you,
Canon Customer Care
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