Never click on a link in an eMail - it's quite often a scam, and even though the link looks legit in the eMail,
it can and will go to somewhere other than what you see on the screen! If you put in your password you'll likely be giving your money away to someone.
Instead, always type this in yourself:
https://www.paypal.com
That's the only real way to be sure you're going to the right place.
I don't think they do telephone support. The best it gets is a chat session with someone at a computer.
Also, make sure your password is VERY strong: Put numbers and letters (both cases) and even special characters in it (and of course make sure you remember it). This password ALONE is protecting your money.
-Noel