Ok, I just came across this on the EP board.
http://www.editorialphoto.com/outreachep/wap2.asp
Read it or go out of business.
Did I word that strongly enough for you? Put your camera down, quit playing with the kids/wife/dog/cat or whatever and spend 30 minutes to make your business life better. Don't want to spend the time? Don't think it will affect you? Fine, just let me know when I can buy your business from you.